Questions & Answers

1. Will my order be safe and secure?

Most definitely. When you click on our shopping cart, you are redirected to our secure server.  This is the only place where your credit card number is requested. If this makes you uncomfortable, call us to place your order.

2. What if an item is out of stock?

Due to high volumes or seasonal fluxes, demand may necessitate substitution of an item. We will do everything possible to match the item with a substitution of equal or greater value.

3. Do you ship chocolate in the summer?

We do not ship chocolate from April to September.

4. I still have questions after shopping on the website.

Call us at 330-220-0088 or email us at delight@basketsgaloregifts.com.

5. What if I need special dietary considerations for my basket?

Please call us to discuss your specific gift needs. Examples include low fat, no salt, kosher, diabetic, no caffeine, etc.

6. How much notice do you need during peak holiday seasons?

Most orders can be accomplished in 2-3 days or less. At Christmas, a 2-3 week lead-time is necessary and shipping times become more critical as the holiday approaches.